Stop Letting Critical Actions Disappear Into Email Chains And Forgotten To-Do Lists
Corrective actions raised during audits, incidents, and observations must be tracked to closure—but when actions are scattered across email, WhatsApp, and handwritten notes, accountability evaporates. Onos consolidates all actions in one system with automated reminders, escalation workflows, and analytics that reveal recurring issues before they become serious problems.
Built For Every Role
From site workers to board members, Onos Actions ensures accountability at every level
For Site-Based Staff
Problem:
You're assigned actions via email, text message, and verbal conversations—meaning you have no single view of what needs doing, when, or what happens if you miss a deadline. Important tasks fall through gaps because they're not in any systematic tracking process.
Solution:
Onos gives you a personalised action dashboard showing everything assigned to you across all projects, with due dates, priority levels, and clear descriptions. Complete actions from your phone by uploading photo evidence and marking tasks done. Automated reminders ensure you never miss deadlines, and managers can see your completion rates—making good performance visible and recognised.
For Office Admin Staff
Problem:
You're chasing overdue actions across multiple systems—audit findings in one spreadsheet, incident actions in another, observation corrections tracked via email—with no consolidated view of what's outstanding, who's accountable, or whether critical issues are being addressed.
Solution:
Onos centralises all corrective actions regardless of source (audits, incidents, observations, risks, quality issues). Filter by assignee, due date, status, or originating module to instantly see what's overdue, what's at risk, and where bottlenecks exist. Automated escalation workflows notify managers when actions breach deadlines, eliminating the need for manual chasing whilst ensuring accountability.
For Senior & Board-Level Staff
Problem:
You need confidence that your organisation learns from mistakes and near-misses—but with no systematic tracking of corrective actions, you can't demonstrate that findings actually lead to improvements or identify where your management systems are failing.
Solution:
Onos provides enterprise-wide action analytics showing completion rates by site, team, and action type. Identify repeat issues that suggest systemic problems rather than isolated failures. Track time-to-closure metrics that reveal whether your corrective action process is effective. Demonstrate continuous improvement to clients, certification bodies, and regulators with data showing that non-conformances are addressed promptly and systematically.
How It Works
Four simple steps to complete action accountability
Raise Actions From Any Module
Create corrective actions from incidents, audits, observations, risks, quality issues, or as standalone tasks. Actions automatically inherit context from their source (photos, location, related records) and can be assigned to individuals, teams, or contractors.
Assign, Prioritise & Schedule
Set priority levels (critical, high, medium, low), due dates, and assign responsibility. Add detailed descriptions, attach supporting documents, and specify acceptance criteria that must be met for the action to be closed.
Track Progress & Provide Evidence
Assignees receive notifications when actions are created and reminders as deadlines approach. They update progress, upload photo evidence, and add comments visible to the action owner. Approval workflows ensure actions aren't closed without proper verification.
Analyse & Prevent Recurrence
Dashboard analytics reveal recurring action types, completion rates, and areas generating the most corrective work. Use this intelligence to identify systemic improvements that eliminate root causes rather than repeatedly addressing symptoms.
Real-World Use Cases
See how Onos Actions transforms accountability across different scenarios
Incident Corrective Actions
Features:
- Actions automatically linked to originating incident
- Escalation workflows for overdue critical actions
- Photo evidence requirements for verification
- Integration with incident trends to show effectiveness
Benefits:
Prevents Recurrence:
Systematic action tracking ensures learnings from incidents are implemented—contributing to 30% reductions in incident rates
Legal Protection:
Demonstrate due diligence with timestamped evidence of corrective actions taken following incidents
Closes The Loop:
Workers who reported incidents see their concerns addressed, encouraging future reporting
Audit & Inspection Follow-Up
Features:
- Non-conformances automatically generate actions
- Recurring actions for systemic issues
- Bulk assignment to teams or contractors
- Analytics showing average time-to-closure by action type
Benefits:
Audit Readiness:
External auditors see comprehensive evidence of findings being closed systematically
Efficiency Gains:
Reduce time spent chasing overdue actions by 80%—automation handles reminders and escalation
Continuous Improvement:
Identify high-frequency action types that warrant process changes rather than repeated corrections
Supply Chain Performance Management
Features:
- Actions assigned to subcontractors with external notifications
- Contractor league tables showing action completion rates
- Integration with procurement scorecards
- Overdue action reporting by company
Benefits:
Supply Chain Accountability:
Objective data on contractor responsiveness informs retention and selection decisions
Risk Management:
Identify subcontractors who consistently fail to address safety or quality issues
Collaborative Improvement:
Transparent action tracking builds partnership rather than adversarial relationships
Proven Impact
"Raise and assign actions from any module. Escalate when needed, track completion and analyse recurring issues to identify systemic improvements. Automated workflows keep everyone accountable and on schedule."
— Onos Product Overview, 2025
80%
Reduction in Action Chasing Time
Automated reminders and escalation eliminate manual follow-up
100%
Accountability
Every action has a named owner, due date, and audit trail—nothing disappears
The Onos Advantage
See how Onos Actions compares to traditional methods
| Email & Spreadsheet Tracking | Onos Actions Module |
|---|---|
| Actions scattered across email, WhatsApp, verbal conversations | All actions consolidated in one system regardless of source |
| No automated reminders—relies on manual chasing | Automatic reminders at configured intervals before due dates |
| No visibility into whether actions prevent recurrence | Analytics reveal recurring action types requiring systemic fixes |
| Closed actions have no evidence of completion | Photo evidence and approval workflows verify closure |
| 40% of actions slip through gaps and aren't completed | 100% tracking with escalation for overdue items |
Ready to Transform Action Management?
Choose the option that works best for you
See Actions Management in Action
We'll demonstrate how actions flow from incidents, audits, and observations into your team's dashboards, how automated workflows handle escalation, and how analytics reveal improvement opportunities.
Book DemoDownload Best Practices Guide
Get our guide to designing effective corrective action processes, including recommended workflows, escalation thresholds, and verification requirements.
Download GuideCalculate Your Productivity ROI
Estimate how many hours per month you'll recover by eliminating manual action tracking and chasing. Most companies save 20-35 hours monthly.
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