Privacy Policy

This website is operated by Onos Technologies Ltd ("Onos", "we", "our", "us").

• Legal entity: Onos Technologies Ltd
• Registered address: 22A Stockmans Way, Belfast, BT9 7ET
• Company number: NI701394
• Contact: hi@onos.app

We are the data controller for personal information collected through www.onos.app.

2.1 Information you provide voluntarily

• Contact form information (name, email, phone, message)
• Demo request details
• Newsletter/signup information (if enabled)

We do not offer account creation on the website.

2.2 Information collected automatically

We use privacy-focused website analytics to understand website performance. This may include:

• Device and browser type
• Approximate geographic location
• Page views and navigation paths
• Referring sources
• Time on site and interaction patterns

Analytics are collected without using personal tracking cookies.

We use personal data for:

• Responding to enquiries and demo requests
• Managing our CRM and sales pipeline
• Measuring and improving website performance
• Maintaining security and reliability of the site
• Meeting legal or regulatory obligations

We do not use your information for automated decision-making or profiling.

Under UK GDPR, we rely on:

• Legitimate interests — analytics, responding to enquiries, CRM
• Consent — when you voluntarily submit information
• Legal obligation — where required for record-keeping or regulatory compliance

We share information only with essential service providers:

• HubSpot / Salesforce — CRM and enquiry management
• SendGrid / Mailgun — email delivery
• AWS / Azure — hosting and infrastructure
• Google Workspace — email, storage, internal communication
• Cloudflare — security, CDN, and performance

We do not sell personal data. We do not use Meta Pixel, LinkedIn Insight Tag, Google Ads tags, or other marketing trackers.

Some service providers operate outside the UK. Where this occurs, transfers use recognised safeguards such as:

• Standard Contractual Clauses
• International Data Transfer Agreements
• Adequacy decisions

We retain data only as long as necessary:

• Analytics data: 14 months
• Contact form data: usually up to 24 months
• CRM records: retained in line with sales cycles and legal responsibilities

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request restriction
• Request a portable copy of your data

To exercise any rights, contact: hi@onos.app

You may also lodge a complaint with the Information Commissioner's Office (ICO).

We use technical and organisational measures including encryption, network protections, and restricted access to safeguard your data.

We may update this Privacy Policy periodically. The date above reflects the latest version.