Incident Management

Stop Incidents BeforeThey Happen

Paper-based incident reporting means slow responses, lost details, and missed opportunities. Onos captures incidents and near-misses instantly, enabling root cause analysis and RIDDOR compliance.

Incident Management Mobile Interface

30%

Fewer Incidents

2 min

To Report

30%

Reduction in Incident Rates

85%

Faster RIDDOR Turnaround

400%

More Near-Miss Reports

<2min

Average Report Time

Role-Based Solutions

Built For Every Role

From site workers to board members, Onos delivers the incident management you need

For Site-Based Staff

Problem:

Finding the right form, filling it in by hand, and hoping someone acts on it. Critical details forgotten, hazards still present.

Solution:

Report incidents in under 2 minutes from your phone with photos, location data, and voice notes. See exactly what's being done.

For Office Admin Staff

Problem:

Chasing incomplete forms, manually typing handwritten reports into spreadsheets. RIDDOR deadlines looming.

Solution:

Captures structured data at source. No missing fields, no duplicate entry. Meet RIDDOR deadlines with time to spare.

For Senior Leadership

Problem:

Backward-looking AFR, no visibility into near-miss trends that predict future incidents.

Solution:

Leading indicators across your entire operation. See which sites and activities generate the most near-misses.

Simple Process

How It Works

Four simple steps to transform incident management

01

Instant Reporting

Workers capture incidents and near-misses from the Onos mobile app or by scanning a site QR code. Takes less than 2 minutes and works offline.

02

Automated Routing

Reports immediately notify the relevant site manager and safety lead. Built-in workflows guide root cause analysis using 5 Whys or Fishbone.

03

Action Tracking

Assign actions to individuals or teams with due dates. Automated reminders ensure nothing falls through gaps. Track completion in real-time.

04

Pattern Recognition

Analytics highlight recurring incident types, high-risk activities, and problematic contractors—enabling proactive interventions.

Real Results

Real-World Use Cases

See how Incident Management solves specific challenges across your organisation

Compliance

RIDDOR Compliance

  • Automatic RIDDOR classification based on incident details
  • 10-day reporting countdown with escalation alerts
  • Pre-populated RIDDOR forms with required information
  • Complete audit trail from initial report to HSE submission

Benefits

Compliance Confidence

Never miss a RIDDOR deadline or face HSE penalties

Time Saving

Reduce RIDDOR reporting time by 85%—from 4 hours to 30 minutes

Legal Protection

Complete, contemporaneous records defend against liability claims

Culture

Near-Miss Culture Change

  • Anonymous reporting option to encourage participation
  • Positive observation recording (what went right, not just wrong)
  • Gamification with performance league tables
  • Real-time feedback showing how reports lead to action

Benefits

Culture Improvement

Increase near-miss reporting by 400% within 6 months

Risk Reduction

Every near-miss reported is a lost-time injury prevented

Worker Engagement

Staff feel heard when they see their reports driving tangible change

Reporting

Insurance & Client Reporting

  • Automated incident reports with photos and analysis
  • Customisable report templates by client
  • Trend analysis comparing current vs. historical performance
  • Secure client portal access to agreed data

Benefits

Lower Premiums

Demonstrate improving AFR trends to secure better insurance rates

Client Retention

Proactive incident transparency builds trust and secures repeat work

Competitive Advantage

Digital incident management differentiates you in tender submissions

Onos has led to a huge upturn in worker participation and is fuelling good practice and a reduction in incident rates. We very much rely on Onos.
DB

Darren Bourke

Group EHS Director, Mac Group

Paper-Based vs. Onos

See the difference digital incident management makes

Paper-Based ReportingOnos Incident Management
Average 4 days from incident to report submissionReports submitted within 2 hours on average
40% of forms returned incomplete100% complete—required fields prevent submission otherwise
Root cause analysis happens only for serious injuriesEvery incident investigated using proven methodologies
Zero visibility into near-miss patternsReal-time analytics reveal trends before they become injuries
Manual RIDDOR classification prone to errorAutomatic RIDDOR identification with countdown alerts

Ready to Transform Incident Management?

Choose how you want to get started with Onos

See It in Action

Schedule a personalised demo where we'll walk through reporting an incident, conducting root cause analysis, and generating management reports.

Schedule Demo

Calculate Your ROI

Use our ROI calculator to quantify the operational savings and risk reduction you can expect. Most companies see payback within 4 months.

Calculate ROI

Download Case Studies

Read detailed case studies showing how companies like yours reduced incident rates, improved RIDDOR compliance, and transformed safety culture.

Download Case Studies